Refund Policy
At Bhattar Stores, we aim to provide quality products and a smooth shopping experience.
1. Eligibility for Refund
Refunds may be provided in the following cases:
* Wrong item delivered
* Damaged or spoiled product
* Missing items in your order
2. Non-Returnable Items
Due to the nature of grocery products, returns are generally not accepted once delivered.
3. Reporting an Issue
If you face any issue with your order:
* Contact us immediately at the time of delivery or within a few hours
* Provide details and, if possible, photos of the issue
4. Refund Process
* Approved refunds will be processed within a reasonable time
* Refund method will depend on the payment type (cash/online)
5. Cancellation
* Orders can be cancelled before dispatch
* Once out for delivery, cancellation may not be possible
We are committed to resolving issues quickly and fairly.